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Simple Solutions Call Center
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Simple Solutions Call Center

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  • InterNACHI
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Our Services

Scheduling

Outbound Calls

Inbound Calls

We schedule inspections directly into your scheduling system. There's no transfer of information with the potential for lost data or miscommunication.

Inbound Calls

Outbound Calls

Inbound Calls

We receive inbound calls on your company's behalf and provide the necessary information or service the caller requires.

Outbound Calls

Outbound Calls

Outbound Calls

We make outbound calls on your company's behalf to follow up on quotes or obtain necessary information to complete the inspection order.

Quotes

Quotes

Outbound Calls

We provide quotes over the phone or through email or SMS. We also follow up on all quotes up to two times to try to get them booked.

Access

Quotes

Access

We obtain access through over-the-phone or online scheduling services, or by calling the person responsible for providing access information.

Leads

Quotes

Access

We follow up on leads generated by your online scheduler or other lead platforms.

Payments

Questions

We process payments over the phone directly into your payment processing application.

Questions

Questions

We provide answers to questions about your services with confidence.

Communication

Communication

Call Center Services

We use multiple ways to communicate with you, your customers, or their agents; including, email, SMS, and Live Chat.

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